“WARNING: CAMERA FAILED” ERROR ON GALAXY NOTE 7

“WARNING: CAMERA FAILED” ERROR ON GALAXY NOTE 7

When you open the Camera app, the sensor initializes and gets ready to take a shot and this happens in a second or less. Now, if the app can’t successfully load, you might encounter the error above or the app closes as soon as it opens. On the other hand, if the sensor failed to initialize, you might get the “Camera failed” error, although it doesn’t necessarily mean that’s the only problem if you get that error…there could be more. To troubleshoot this problem, here’s what you’re going to do:

Step 1: Restart the phone in safe mode

Yeah sure, it’s a camera issue but it’s more of a hardware problem than an app issue. You need to boot the device in safe mode to put it in diagnostic state wherein only pre-installed apps and services are running. If the camera app and sensor works in safe mode, you need to reset your phone to know how serious the problem is.

Should the error occur after the reset, then you might be looking at a sensor problem. Needless to say, you need to have the phone replaced.

Step 2: Wipe the cache partition

Do this if the problem occurred out of the blue without apparent cause. Sometimes system caches get corrupted and may affect the functions of some hardware. Try to do this and see if the problem still persists:

1. Turn off your Samsung Galaxy S7 Edge.
2. Press and then hold the Home and Volume UP keys, then press and hold the Power key. NOTE: It doesn’t matter how long you press and hold the Home and Volume Up keys, it won’t affect the phone but by the time you press and hold the Power key, that’s when the phone starts to respond.
3. When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds. NOTE: The “Installing system update” message may show on the screen for several seconds before displaying the Android system recovery menu. This is just the first phase of the entire process.
5. Using the Volume Down button, highlight the option ‘wipe cache partition’ and press the Power key to select it.
6. Use the Volume Down button again to highlight ‘yes’ and press the Power key to select.
7. It may take a few seconds to completely wipe the cache partition so wait a little.
8. Once completed, the option ‘Reboot system now’ must be highlighted, so press the Power button to restart your phone.
9. The Note 7 will then boot up normally.

Step 3: Reset your phone

If the second step failed, then a reset is necessary before you can decide to bring the phone back to the store and have it checked and/or replaced.