Samsung Galaxy S5 Freezes When Taking Photo

The #Samsung Galaxy #S5 is a former flagship model released by the South Korean giant in the second quarter of 2014. It’s hardware is still considered top of the line today and should be able to provide a smooth user experience. With the help of its Snapdragon 801  processor combined with 2GB of RAM, demanding applications such as games are sure to work without any issues. Several of our readers however are experiencing issues with this device that affects its performance. This is what we will be discussing today as we tackle the Galaxy s5 getting slower, lags really bad & other related problems.

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S5 Freezes When Taking Photo

Problem: After I take pic, the phone freezes on the pic I just took.  I have to hit the back or home key to get out.  And it will not focus either.  AT&T just did update automatically on my phone….help

Solution: The first thing to do in this case is to check if the camera app is causing the problem. Start the troubleshooting by clearing the cache and data of the camera app. This will delete the temporary data of the app, which if corrupt has been known to cause issues. Once this is done check if the issue still occurs.Another factor that could cause this problem is the save location of the photo. The phone could freeze in the process of saving the photo taken and this usually happens if the default save location is set to the microSD card and this card has some corrupt sectors. Try taking out the microSD card or switching the save location to the internal storage of the phone then check if the problem still occurs.

Certain third party apps that you install can also cause this kind of problem. To check if this is the case you need to start your phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while apps you downloaded are disabled. Check if the problem still occurs in this mode. If it doesn’t then it could be caused by a downloaded app. Find out what app this is and uninstall it.

If the above troubleshooting steps fail then I suggest you backup your phone data then do a factory reset.