Samsung Galaxy S6 Bluetooth, Smart Lock and GPS issues

Samsung Galaxy S6 Bluetooth, Smart Lock and GPS issues

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Galaxy S6 Bluetooth, Smart Lock and GPS issues

Problem:

1. Cannot CONNECT to a laptop via Bluetooth. Shows PAIRED, but not connected, like with a vehicles bluetooth system. I am blaming Windows 10 for now.
2. Reason for #1: Trusted Places and certain trusted devices (above) do not work (Using the Smart Lock feature). There are a few tutorials for this problem dating back to Mid-Late 2015 when apparently this surfaced with 5.0, however nothing has helped. 

Changed location setting to use GPS, cellular and WiFi, performed a factory reset, deleted all locations, set new locations, disabled Smart Lock, re-enabled and then set new locations. Still won’t work. Have you had many inquiries about this?  Any other suggestions? Thanks.

Answer: Bluetooth issues have always existed with Galaxy devices and while it’s an obvious issue, Samsung hasn’t provided solutions or even workarounds. They can always get away with it as it’s always viewed as one of “compatibility issues.” I understand your problem as I always encountered it with my phone and laptop but with Windows 7, there is always this option to “always allow this device to connect for all operations” and once checked, everything works. Have you tried using Phone Companion app? Maybe it will work with it.

I was thinking it was just a Bluetooth issue but I think maybe it’s a firmware problem. Have you tried updating your phone to Marshmallow? If not yet, please do and see if the phone works fine with the recent firmware.