Samsung Galaxy S4 Freezes A Lot Issue & Other Related Problems

Welcome to another installment of our troubleshooting series where we aim to resolve the #Samsung Galaxy #S4 issues

 that our readers are having. In this latest installment of our troubleshooting series we will tackle the Galaxy S4 freezes a lot issue & other related problems. This issue is characterised by the phone freezing when certain apps are used or freezing randomly even if the phone is not used .We have gathered several issues of this nature that have been sent to us by our readers and have addressed them below.

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S4 Freezes A Lot

Problem: My device is actually 4.4.2 but there was no option for that. Firstly i think this problem occured after my apps updated. The phone freezes a lot not now, when i try to watch a video on youtube it loads the video and everything but stays at 0 seconds.. Snapchat videos don’t work at all and freezes straight away, when i get a call and answer it i can’t hear anything at all as well and same goes for those who call. While i was writing this i got a message saying  “unfortunately the samsung keyboard stopped working” the device has become so much slower. I checked if maybe some sort of call restrictions were stuffing up my calls but there was nothing. Any help would be much appreciated.

Solution: The first thing that you need to do before doing any troubleshooting is to update your phone software. You should be using Lollipop on your phone since the latest app updates are designed to work with Lollipop. The reason why your phone freezes a lot is probably because it is running on an outdated software.

Once you have updated your phone software I suggest you backup your phone data then do a factory reset. After the reset check if the phone still freezes. Once the problem does not occur then you can proceed with installing your favorite apps.

Another factor that you should not overlook is a faulty microSD card. If you have a microSD card installed in your phone then try to remove it then check if the freezing issue occurs.