Samsung Galaxy S4 Froze Then Shuts Off
Problem: basically it was at around 60% charge and phone froze which caused it to shut off and now it wont restart or recognize and chargers and even a new battery with full charge makes no difference plus the charging port is clean
Solution: This could already be a hardware problem. Have you checked if you can start the phone in recovery mode while the charger is connected? If you can then I suggest you immediately do a factory reset to eliminate any software related problems that could be causing this issue. If you are unable to access the recovery mode then you have to bring your phone to an authorized service center and have it checked.
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