Samsung Galaxy S4 Powers Off When In Use

Samsung Galaxy S4 Powers Off When In Use.
Problem: My Galaxy S4 powers off while I am talking on it. It also powers off when I am texting and showing photos.I have changed batteries but it does not help.

Solution: Sometimes this problem could be caused by a glitch in the phone software. Try wiping the cache partition of your phone from the recovery mode then check if the issue still occurs. If it does then I suggest you backup your phone data then do a factory reset.

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