Samsung Galaxy S4 Randomly Freezes & Restarts
Problem: When I open spotify music or any other app that uses sound my sound wont work unless I restart my phone and even then it may not work. Also if I open a app like youtube to watch a video it will take 2 or 3 seconds just for the video to complete “1 second”. My phone will randomly freeze and restart when I use apps. My phone also randomly loses connection to at&t so my messages wont send.
Solution: Since your phone is experiencing several issues I would suggest that you backup your phone data then do a factory reset. Once the reset is done it’s best if you check for any new software updates that may be available for our device and apply them.
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